Legal
Privacy Policy
Last updated: 19 August 2026
This Privacy Policy explains how [Legal Entity Name], operating asNakshatra ("we", "us", "our"), collects, uses, shares, and protects the personal information of visitors and customers ("you") of nakshatralifestyle.com (the "Site"). By using the Site or placing an order, you agree to the practices described here.
1. Information we collect
We collect information you give us directly, and some collected automatically.
Information you provide
- Account details: name, email address, phone number, password.
- Order details: shipping and billing address, items purchased, order value.
- Communications: messages you send us for support, returns, or general enquiries, including any photos or videos submitted as proof for a return.
Information collected automatically
- Device and usage data: IP address, browser type, pages viewed, and referring URLs, collected via standard web and analytics logging.
- Cookies and similar technologies, used to keep you signed in, remember your cart, and understand how the Site is used.
Information from payment and delivery partners
We do not store your card, UPI, or net-banking credentials. Payments are processed by our payment partner, Cashfree, which shares with us only the confirmation and status of a transaction. Shipping is handled through our logistics partner, which receives the delivery details necessary to fulfil your order.
2. How we use your information
- To process, ship, and fulfil orders, and to keep you informed of their status.
- To create and manage your account.
- To verify your identity via OTP when you sign in or make changes to your account.
- To respond to support requests, including order cancellations and returns.
- To send transactional emails and SMS (order confirmations, shipping updates, refund status).
- To improve the Site, our products, and the shopping experience.
- To detect and prevent fraud, abuse, or unauthorised access.
- To comply with legal and tax obligations.
3. How we share your information
We share personal information only where necessary, with:
- Payment processor (Cashfree) — to authorise and process payments.
- Logistics and courier partners — to deliver your order and process returns.
- Communication providers — to send OTPs, order updates, and email notifications.
- Cloud storage/image hosting providers — to store product and return/exchange evidence images or videos you submit.
- Law enforcement or regulators, where required by law.
We do not sell your personal information to third parties.
4. Cookies
We use cookies and local storage to keep you logged in, remember items in your cart, and understand aggregate Site usage. You can disable cookies in your browser settings, though some features (like checkout) may not work correctly without them.
5. Data retention
We retain account and order information for as long as your account is active and as needed to meet legal, accounting, and tax requirements. Images or videos submitted as return proof are retained only for as long as needed to process the return and resolve any dispute.
6. Data security
We use reasonable administrative and technical safeguards to protect your information, including encrypted connections (HTTPS) and access controls on internal systems. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your rights
- Access and review the personal information we hold about you.
- Correct inaccurate account or address information at any time from your account page.
- Request deletion of your account and associated personal information, subject to records we are legally required to keep.
- Opt out of promotional emails or SMS at any time using the unsubscribe link or by contacting us.
To exercise any of these rights, contact us using the details in Section 10.
8. Children's privacy
The Site is not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.
9. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page. Continued use of the Site after a change means you accept the revised policy.
10. Contact us
For any privacy-related questions or requests, reach us at:
Amba Suits
Bhopal, Madhya Pradesh, India
Email: ambasuits@gmail.com
Phone: 91xxxxxxxx